You are currently browsing the tag archive for the ‘retail’ tag.

I can’t quite believe this. There was an email from Pavla this morning

‘Hi Paula,

look what I had waiting for me this morning……… £820 of damage.  I know I have insurance but it’s not the point………

Fed up, fed up………
xx’

smashed

and today - smashed

Her shop window had been smashed – apparently someone thought it might be quite cool to go around busting windows with his fist (and what did his fist look like…?).

The police have arrested him and he’s admitted to doing it. But as Pavla said, ‘that’s not the point’. It’s the hassle; the damage, the organisation, the repairs, the shop being shut, the energy needed to talk to the police, the insurance company, the glass repair business, the carpenter, the decorator and last but not least the excess and the up-front payment while everything is sorted out (and where’s that coming from at a time like this? Falling in bounty from the sky?). This is not something she needs right now.

Pavla, I know everyone’s thoughts will be with you, gunning for you, and hoping our combined energy will make it all a little easier.  My blood boils at the senseless, thoughtless, inane behaviour of the chap who did it, and I just hope the Courts help him to realise the cost to his victims like you through some meaningful reparations.

Advertisements
crede boutique

crede boutique

A few of you have asked if I’m still working at Crede, my friend Pavla’s boutique in Exeter, as I haven’t mentioned it recently.  Yesterday I had an email from Mary (thanks) who brought the subject up, prompting this update.

Yes, I am still working there in between my farming, business and writing commitments. But since that fateful Black Monday at the beginning of October I have only been helping out occasionally, whenever Pavla has to go away on buying trips.  She can no longer afford the luxury of everyday staff.

Recession, hype, panic and worldwide financial mayhem has severely affected shopping habits making it a hard and rocky road for retail businesses. Six independents have gone into liquidation in Exeter in as many months. It’s pretty frightening if you’re a small business out there at the moment.

Crede's November window full of sparkling winter promise

Crede's November window full of sparkling winter promise

Pavla’s worked hard and relentlessly over the last nine months.  As she notes, there are benefits of being an independent in times like these. You have the ability to respond quickly to feedback from customers, and to adapt quickly to changing economic circumstances.

Pavla says “I read a lot about ‘credit crunch’ last January and February so adapted my buying accordingly. I sourced a wider range of well priced, interesting everyday items as well as  keeping the more unusual investment pieces.

“I looked at what overheads to cut, again I have the flexibility to make cutbacks where necessary – but unfortunately that meant Paula’s hours!  I really miss her contribution to Crede – as someone who has run her own business she understands all about customer service – again something that independents can offer that high street can’t – personal service, as well as an enthusiastic love of clothes!

“Although mostly I have been looking to where I can reduce costs, one area I didn’t want to cut back on was advertising and marketing. I need to balance out the fact that my customers have less spending power at the moment, I just need to find more of them!”

enticing

gorgeous clothes, bags and jewelry

Apart from making the shop a special and enticing place to be in she has joined forces with neighbouring retailers to promote Castle Street as a good shopping area.

“We are all independents in this area which despite being very close to High Street some people are still unaware of.  Rosie (of Violette) and I worked together on some ideas and have come up with a Christmas leaflet design. We are all contributing to the costs of printing and my mum is doing a leaflet drop in Exeter.

It may be difficult times, but in a positive way this can generate ingenuity and creativity.”

the Christmas Flyer designed by the independent retalers of Casle Street

Christmas Flyer designed by the independent retailers of Castle Street

Locks Park Farm

Thanks for visiting my blog. All entries are presented in chronological order.

I have a small organic farm on the Culm grasslands near Hatherleigh in Devon, with sheep and beef cattle. I've been farming in the county for more than 30 years. I've set up this blog to share views on farming and the countryside - please do give your thoughts.

Archives

CPRE


CPRE Logo
The Campaign to Protect Rural England has helped set up this blog. We want farming to thrive in England, and believe that it is essential that people understand farming and farmers better in order for that to happen. Paula's views expressed here are her own and we won't necessarily share all of them, but we're happy to have helped give her a voice.

Find our more about CPRE and our views on food and farming at our website, www.cpre.org.uk

follow me on twitter